I emailed last week with the return shipping information, can someone please acknowledge and inform the next steps? When do I get my refund?
Attached is a picture of the tracking ID
RA #4CD0D92971546
Thanks
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AGENT2026-08-11 09:11:11· email/helpdesk
Dear Carolina,
Thanks for sending this through.
We appreciate you providing us with the proof of postage for your return. We'll keep an eye on it, and process your request once we receive the items back in our warehouse.
In the meantime, if you have other concerns, please don't hesitate to let us know and we're here to help.
Wishing you a wonderful day!
Kindest,
Elaine xx