583 tickets1-100

Return Help

Carol Pfaff · caroldogs@hotmail.com · Gorgias #234888449

open
Opened
10 Aug 2026, 21:24
Assignee
Elaine - Returns Team
Order
2394304
returnsreturns_fp on-holdreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-08-10 21:24:51· email/email
    I emailed last week with the return shipping information, can someone please acknowledge and inform the next steps? When do I get my refund? Attached is a picture of the tracking ID RA #4CD0D92971546 Thanks [image0.png]
  2. AGENT2026-08-11 09:11:11· email/helpdesk
    Dear Carolina, Thanks for sending this through. We appreciate you providing us with the proof of postage for your return. We'll keep an eye on it, and process your request once we receive the items back in our warehouse. In the meantime, if you have other concerns, please don't hesitate to let us know and we're here to help. Wishing you a wonderful day! Kindest, Elaine xx
  3. AGENT2026-08-11 09:11:34· email/helpdeskINTERNAL
    RF 2394304NA / 4CD0D92971546 ONHOLD / SD 8/7/2026 IN TRANSIT / TN 1Z53769R0377251021
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