2,272 tickets1-100

Conversation with Annie Hsu

Annie Hsu · annemariehsu@gmail.com · Gorgias #228041343

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Opened
27 Jun 2026, 01:47
Closed
27 Jun 2026, 03:45
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customer caresiztrianglai_answeredai_closeai_handoverai_processingai_snoozechannel-chat

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  1. CUSTOMER2026-06-27 01:47:21· chat/gorgias_chat
    What size would I be in the balconette bikini top if I am a 34c
  2. AI_AGENT2026-06-27 01:47:41· chat/api
    Hi, welcome to TRIANGL! For the balconette bikini top, it's best if you can share your underbust and overbust measurements for the most accurate size recommendation, as our sizing chart uses these measurements. If you can't provide those, a 34C bra size usually corresponds to a size S or S+ for most balconette tops, but keep in mind TRIANGL tops fit firmly since they're swimwear. The specific product you're looking at, the POPPY - PEACH SORBET Neoprene Balconette Bikini Set, is a non-padded style with adjustable straps and back clasp, and the cup size gets larger with each size. The model wears XS with a 32" bust, which might help you gauge. Feel free to check the full size guide here for more details: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) If you want, you can share your exact measurements, and I can help you confirm the right size. Is there anything else I can help you with?
  3. CUSTOMER2026-06-27 01:49:55· chat/gorgias_chat
    What size would I be in the balconette bikini top if I am a size XS in the triangle bikini top
  4. AI_AGENT2026-06-27 01:50:13· chat/api
    There isn't a direct size conversion between the triangle bikini top and the balconette bikini top for the POPPY - PEACH SORBET Neoprene Balconette Bikini Set. Each style has its own sizing. I recommend sharing your underbust and overbust measurements for a precise size recommendation. If you'd like, I can connect you with a sizing expert for more tailored advice. You can also check our full size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Is there anything else I can help you with?
  5. CUSTOMER2026-06-27 01:50:59· chat/gorgias_chat
    What size would I be in the balconette bikini top if I am a 32c
  6. AI_AGENT2026-06-27 01:51:08· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you want, you can leave your email address in the meantime. The waiting time for a response in chat is about 1 minute.
  7. AGENT2026-06-27 01:51:23· chat/helpdesk
    Hi!
  8. AGENT2026-06-27 01:51:32· chat/helpdesk
    Welcome to Triangl live chat! This is Mavi, and I'd be happy to assist you today!
  9. CUSTOMER2026-06-27 01:51:40· chat/gorgias_chat
    Hi there
  10. AGENT2026-06-27 01:51:45· chat/helpdesk
    32C is noted. What other bra sizes can you fit in for a normal/non push up bra?
  11. AGENT2026-06-27 01:51:52· chat/helpdesk
    Can you also fit into 34B or 34C?
  12. CUSTOMER2026-06-27 01:52:48· chat/gorgias_chat
    I am an XS ( less coverage) or S (more coverage) in the triangle bikini top. What size would I be in the neoprene balconette bikini top?
  13. CUSTOMER2026-06-27 01:53:37· chat/gorgias_chat
    To answer your question, I would say it depends on how the brand runs
  14. AGENT2026-06-27 01:53:39· chat/helpdesk
    Fit and sizes slightly vary per style.
  15. AGENT2026-06-27 01:54:11· chat/helpdesk
    For reference, our bikinis run true to size. Are you closer to a 34B or 34C?
  16. CUSTOMER2026-06-27 01:55:09· chat/gorgias_chat
    Not sure…depends on the brand
  17. CUSTOMER2026-06-27 01:55:23· chat/gorgias_chat
    I think C
  18. AGENT2026-06-27 01:55:54· chat/helpdesk
    Noted. How about your usual top size in clothing?
  19. CUSTOMER2026-06-27 01:57:07· chat/gorgias_chat
    XS or S
  20. CUSTOMER2026-06-27 01:57:44· chat/gorgias_chat
    Where should I measure as overbust?
  21. AGENT2026-06-27 01:57:49· chat/helpdesk
    Alright. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
  22. AGENT2026-06-27 01:58:05· chat/helpdesk
    Oh, let me give you tips on how to get the measurements correctly.
  23. AGENT2026-06-27 01:58:11· chat/helpdesk
    For the bust: wrap the measuring tape around the most protruding part of the bust. For the underbust: allow the tape to slide to its most comfortable yet snug position around the ribcage. This is where the band of the bra normally sits.
  24. CUSTOMER2026-06-27 01:58:21· chat/gorgias_chat
    Ok let me check
  25. AGENT2026-06-27 01:58:30· chat/helpdesk
    Sure.
  26. CUSTOMER2026-06-27 02:00:14· chat/gorgias_chat
    34” for overbust
  27. CUSTOMER2026-06-27 02:00:48· chat/gorgias_chat
    31” for underbust
  28. AGENT2026-06-27 02:01:17· chat/helpdesk
    Thank you!
  29. AGENT2026-06-27 02:02:05· chat/helpdesk
    Based on your measurements, the closest size would be S top. But you may consider S+ if you want more coverage.
  30. CUSTOMER2026-06-27 02:04:08· chat/gorgias_chat
    I want the way it fits on the model!
  31. CUSTOMER2026-06-27 02:04:42· chat/gorgias_chat
    Coverage wise
  32. AGENT2026-06-27 02:05:03· chat/helpdesk
    For reference, our model on the website wears XS top and XS bottom.
  33. CUSTOMER2026-06-27 02:05:35· chat/gorgias_chat
    But her measurements are different than mine?
  34. CUSTOMER2026-06-27 02:05:47· chat/gorgias_chat
    Based on my measurements
  35. CUSTOMER2026-06-27 02:05:57· chat/gorgias_chat
    If I want it to have as much coverage as the model
  36. AGENT2026-06-27 02:06:01· chat/helpdesk
    Yes. You may stick with size S themn.
  37. AGENT2026-06-27 02:06:04· chat/helpdesk
    then *
  38. CUSTOMER2026-06-27 02:06:10· chat/gorgias_chat
    Ok
  39. AGENT2026-06-27 02:06:34· chat/helpdesk
    Do you need help sizing your bottoms?
  40. CUSTOMER2026-06-27 02:06:42· chat/gorgias_chat
    Also the neoprene bottoms- do they fit the same as the string bottoms? I am a XXS in the string
  41. CUSTOMER2026-06-27 02:06:56· chat/gorgias_chat
    I have a flat butt
  42. AGENT2026-06-27 02:08:05· chat/helpdesk
    They both run true to size. Fit/stretchiness may vary depending on fabric, though.
  43. AGENT2026-06-27 02:08:15· chat/helpdesk
    What's your usual size in general bottom?
  44. CUSTOMER2026-06-27 02:08:16· chat/gorgias_chat
    Around the waist where the bikini bottom would land I am about 30-31” depending on how much I eat haha
  45. CUSTOMER2026-06-27 02:08:25· chat/gorgias_chat
    Like always an XXS
  46. CUSTOMER2026-06-27 02:08:31· chat/gorgias_chat
    In all bikini bottoms
  47. AGENT2026-06-27 02:08:48· chat/helpdesk
    Can you please check the tags of all your bottoms that you wear in general and provide me sizes as 0, 2, 4, 6, 8, and 10 US?
  48. CUSTOMER2026-06-27 02:09:37· chat/gorgias_chat
    0
  49. CUSTOMER2026-06-27 02:09:46· chat/gorgias_chat
    XXS
  50. AGENT2026-06-27 02:10:23· chat/helpdesk
    Alright.
  51. AGENT2026-06-27 02:10:33· chat/helpdesk
    Can you also measure your hips and lower waist, please?
  52. AGENT2026-06-27 02:10:43· chat/helpdesk
    For the hips: wrap the tape on the biggest part or the most protruding part of the bum. For the lower waist: measure around 2-3 inches below the belly button. This is normally where the waist band of the bikini should sit.
  53. CUSTOMER2026-06-27 02:10:45· chat/gorgias_chat
    I basically have no butt - it’s more the waist part I want to make sure is not too tight
  54. CUSTOMER2026-06-27 02:11:13· chat/gorgias_chat
    33” for hips
  55. CUSTOMER2026-06-27 02:11:35· chat/gorgias_chat
    31” for lower waist
  56. AGENT2026-06-27 02:12:51· chat/helpdesk
    How about your waist?
  57. AGENT2026-06-27 02:12:54· chat/helpdesk
    For the waist: measure the thinnest part of the stomach.
  58. CUSTOMER2026-06-27 02:13:37· chat/gorgias_chat
    28”
  59. AGENT2026-06-27 02:14:51· chat/helpdesk
    Thanks! For the hips, does that include your bum?
  60. CUSTOMER2026-06-27 02:15:01· chat/gorgias_chat
    Yes
  61. CUSTOMER2026-06-27 02:15:23· chat/gorgias_chat
    I am an XXS in the triangle tie bottom
  62. AGENT2026-06-27 02:15:43· chat/helpdesk
    Alrighty!
  63. CUSTOMER2026-06-27 02:16:02· chat/gorgias_chat
    I know…I need a BBL hahah
  64. AGENT2026-06-27 02:16:40· chat/helpdesk
    Based on your measurements, the closest size would be XXS bottom.
  65. CUSTOMER2026-06-27 02:17:05· chat/gorgias_chat
    Ok awesome. Thank you.
  66. CUSTOMER2026-06-27 02:17:13· chat/gorgias_chat
    When you say closest
  67. CUSTOMER2026-06-27 02:17:29· chat/gorgias_chat
    Do you mean close to the XS or to a kids size
  68. CUSTOMER2026-06-27 02:17:30· chat/gorgias_chat
    Ha
  69. AGENT2026-06-27 02:18:24· chat/helpdesk
    Your lower waist measurements fall under XS, while your hips and general bottom size fall under XXS.
  70. AGENT2026-06-27 02:18:29· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  71. CUSTOMER2026-06-27 02:19:32· chat/gorgias_chat
    last question. If I need to exchange a size does your website provide a return label to print?
  72. AGENT2026-06-27 02:20:25· chat/helpdesk
    We don't provide return/shipping labels.
  73. AGENT2026-06-27 02:20:59· chat/helpdesk
    But you may request a return or exchange as long as the bikini requirements are met. We have a great 14 days returns policy, you may check all the details here: https://triangl.com/a/returns
  74. CUSTOMER2026-06-27 02:20:59· chat/gorgias_chat
    Ok
  75. CUSTOMER2026-06-27 02:21:53· chat/gorgias_chat
    You guys should consider doing a prepaid label that deducts out of customer returns. You guys will have so much more business!
  76. CUSTOMER2026-06-27 02:22:01· chat/gorgias_chat
    Thank you for all your help!!!!
  77. CUSTOMER2026-06-27 02:22:10· chat/gorgias_chat
    I will order now.
  78. CUSTOMER2026-06-27 02:22:14· chat/gorgias_chat
    Good night!
  79. AGENT2026-06-27 02:23:24· chat/helpdesk
    We appreciate your feedback. I'll be sure to pass this on to my team.
  80. AGENT2026-06-27 02:23:42· chat/helpdesk
    You're most welcome! Just contact/email us if you need more help and we'll be happy to assist you with your concern. Have a wonderful day! :) xc
  81. CUSTOMER2026-06-27 03:37:50· chat/gorgias_chat
    Is there a discount code?
  82. CUSTOMER2026-06-27 03:38:17· chat/gorgias_chat
    Is there a discount code?
  83. AGENT2026-06-27 03:38:21· chat/helpdesk
    HI!
  84. AGENT2026-06-27 03:38:31· chat/helpdesk
    I’m sorry but we don’t offer any sale or discount/promo code. We prefer to keep our prices the same all year round so instead of any discounts and sales, we offer a great shipping fee. That is a fixed rate no matter how many bikinis you order! :)
  85. CUSTOMER2026-06-27 03:38:46· chat/gorgias_chat
    Ok thank you
  86. AGENT2026-06-27 03:39:39· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  87. AGENT2026-06-27 03:42:49· chat/helpdesk
    Hi. Are we still connected?
  88. AGENT2026-06-27 03:45:14· chat/helpdesk
    I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx
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