Conversation with Simon Locke

Hi, welcome to TRIANGL! Please verify your order details by using the verification button on the Returns Portal. Return requests must be submitted through the portal within 14 days of receiving your order and require approval with a Return Authorization (RA) number issued by email. Ensure you're entering the correct order number and the email used at checkout. If your order was just delivered, please try again after 24 hours. If the issue continues, the returns team can assist further once you are authenticated. Here's the link to the Returns Portal: [https://triangl.com/a/returns](https://triangl.com/a/returns) Is there anything else I can help you with?

The message "No carrier services available" means that return carrier options are not currently enabled in the portal for your shipment. After you submit your return request, someone will contact you with instructions on how to ship your item. If you need further assistance, a specialist team will look into this issue for you shortly.

Hi there! I’m Janis, and I’ll be helping you from here.

I’m sorry to hear that you’re having difficulty submitting your return request. I will endorse this concern to our Returns Team to further assist you. Can I have the following details, please? Order number: Email address: Reason for return: Returning style and size:

I'm sorry, I just want to check up on you. Still online?

It seems like we have lost contact. I may need to terminate this chat as of the moment. But please don't hesitate to chat with us again anytime should you need assistance. Have a lovely day! xx