9,405 tickets1-100

Conversation with isabelleburd@gmail.com

Unknown · isabelleburd@gmail.com · Gorgias #227799428

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Opened
25 Jun 2026, 13:34
Closed
25 Jun 2026, 13:55
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Unassigned
customer caresiztrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

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  1. CUSTOMER2026-06-25 13:34:28· chat/gorgias_chat
    I’m a 30DD or 32D what size top am I?
  2. AI_AGENT2026-06-25 13:34:53· chat/api
    Hi, welcome to TRIANGL! For top sizing, we need your underbust and overbust measurements before recommending a size. If you can send those, we can match you to the right top size here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Is there anything else I can help you with?
  3. CUSTOMER2026-06-25 13:35:11· chat/gorgias_chat
    Yes size help
  4. AI_AGENT2026-06-25 13:35:25· chat/api
    Hi, welcome to TRIANGL! To help with your top size, please send your underbust and overbust measurements in cm. You can also check our size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Is there anything else I can help you with?
  5. CUSTOMER2026-06-25 13:35:41· chat/gorgias_chat
    Speak to someone
  6. AI_AGENT2026-06-25 13:35:54· chat/api
    Hi, welcome to TRIANGL! Thanks for your message. Let me connect you with one of our team members who can help you with your sizing. Please hold on for a moment while I transfer the chat. While we connect you, share the email address you’d like us to reach you at, and please note you’ll typically get a response in chat within 1 min.
  7. AGENT2026-06-25 13:36:18· chat/helpdesk
    Hi Isabelle x
  8. AGENT2026-06-25 13:36:31· chat/helpdesk
    You're now connected with a live agent. I'm Michelle, and I'll be helping you from here.
  9. AGENT2026-06-25 13:36:42· chat/helpdesk
    For reference, which set are you interested in please?
  10. CUSTOMER2026-06-25 13:37:09· chat/gorgias_chat
    Not sure which set yet. Looking for something that can fit a smaller bad and larger bust size
  11. AGENT2026-06-25 13:38:01· chat/helpdesk
    Got it! We have S+ and S++ that are made for small underbust and bigger cup size. We also have the tie tops, that we only have to consider the cups/coverage since the ties can be adjusted to fit perfectly around.
  12. AGENT2026-06-25 13:38:11· chat/helpdesk
    I've noted your bra size 30DD/32D
  13. AGENT2026-06-25 13:38:19· chat/helpdesk
    Could you also share your bust and underbust measurement?
  14. AGENT2026-06-25 13:41:55· chat/helpdesk
    Are you still online? :)
  15. CUSTOMER2026-06-25 13:42:19· chat/gorgias_chat
    Yes
  16. CUSTOMER2026-06-25 13:42:59· chat/gorgias_chat
    My bust is 72cm and 83cm
  17. AGENT2026-06-25 13:43:48· chat/helpdesk
    Thanks for measuring. Are these with a bra on and measure with fashion tape measure?
  18. AGENT2026-06-25 13:43:53· chat/helpdesk
    *measured
  19. CUSTOMER2026-06-25 13:44:08· chat/gorgias_chat
    No this is with no bra
  20. AGENT2026-06-25 13:45:24· chat/helpdesk
    Could you kindly remeasure with a non-wired bra on? It'll give us more accurate measurements.
  21. CUSTOMER2026-06-25 13:46:41· chat/gorgias_chat
    28in band 35.5in bust
  22. AGENT2026-06-25 13:47:13· chat/helpdesk
    Appreciate it. Checking these with our sizing. Hang on.
  23. AGENT2026-06-25 13:48:48· chat/helpdesk
    Based off of your measurements, your recommended top size is S+ for non-adjustable tops and M for adjustable tops.
  24. AGENT2026-06-25 13:49:42· chat/helpdesk
    The S+ may fit a bit loose around the underbust though. It's more ideal for a 30-32" underbust.
  25. CUSTOMER2026-06-25 13:49:49· chat/gorgias_chat
    Thank you!
  26. AGENT2026-06-25 13:49:57· chat/helpdesk
    You're welcome x
  27. AGENT2026-06-25 13:50:02· chat/helpdesk
    Any other questions you might have in mind?
  28. AGENT2026-06-25 13:52:35· chat/helpdesk
    Are you still there?
  29. AGENT2026-06-25 13:54:59· chat/helpdesk
    Guess you're all set; feel free to chat with us again here anytime you need help.
  30. AGENT2026-06-25 13:55:06· chat/helpdesk
    Wishing you a lovely day xx
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