30,691 tickets1-100

Direct message with mea.malone

mea.malone 路 Gorgias #228144118

closed
Opened
28 Jun 2026, 00:29
Closed
28 Jun 2026, 10:18
Assignee
Venus - Customer Care
customer caretrianglsender-anonymouschannel-instagram-direct-message

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-28 00:29:13instagram-direct-message/instagram
    Hi, I have submitted a return and emailed and haven鈥檛 heard back! I know there鈥檚 a 14 day policy so I just want to make sure I am able to make the return before purchasing a new set from the site!
  2. AGENT2026-06-28 04:08:22instagram-direct-message/instagram
    Hi M膿a, Thanks for getting in touch. Let me look into this - may I have your order number and email address, please?
  3. CUSTOMER2026-06-28 07:37:49instagram-direct-message/instagram
    #2364394NA
  4. CUSTOMER2026-06-28 07:37:58instagram-direct-message/instagram
    Mea.rain@icloud.com
  5. CUSTOMER2026-06-28 07:38:58instagram-direct-message/instagram
    I was wanting to exchange for a large but I don鈥檛 think that is available.
  6. AGENT2026-06-28 08:04:35instagram-direct-message/instagram
    Appreciate your reply. I'll have our returns team assist you with this. Please expect an email (mea.rain@icloud.com | support ticket #227678154) within 24 hours.
  7. AGENT2026-06-28 08:04:54instagram-direct-message/instagram
    Kindly check your inbox, as well as spam and junk folders as our emails get shifted there accidentally.
  8. CUSTOMER2026-06-28 08:05:06instagram-direct-message/instagram
    Thanks!!!!
  9. AGENT2026-06-28 08:05:54instagram-direct-message/instagram
    Pleasure 馃 Please let us know if there鈥檚 anything else we can assist with in the meantime. You can also visit our website Live Chat and we'll escalate this to our relevant team - we're online 24 hours a day, 7 days a week. https://triangl.com
Replies are sent through Open Doors, so they stay on the customer record.