31,919 tickets1-100

Fwd: Your Refund request # E774A02937407: Approved

Martina Fotopoulou · mafotop@googlemail.com · Gorgias #227150692

closed
Opened
21 Jun 2026, 14:50
Closed
22 Jun 2026, 06:53
Assignee
Ja - Returns Team
returnsreturns_fp on-holdreturns_follow-uptrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-21 14:50:06· email/email
    ---------- Forwarded message --------- From: Martina Fotopoulou Date: Sun, Jun 21, 2026 at 5:48 PM Subject: Fwd: Your Refund request # E774A02937407: Approved To: Please see attached. This is Greece so things take longer, thank you for your understanding. Martina ---------- Forwarded message --------- From: Triangl Date: Sun, Jun 14, 2026 at 9:10 AM Subject: Your Refund request # E774A02937407: Approved To: Your return request has been approved Dear MARTINA FOTOPOULOU, Thank you for confirming your return request — we're sorry to hear your order didn't meet your expectations. Your return has been accepted. Please find your return instructions below. ⸻ *Return Authorization (RA) Number: #E774A02937407* ⸻ *1. Prepare Your Items* Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. *For Refunds:* • Send the full set and bag/pouch in their original plastic packaging. *For Exchanges:* • *Full Set*: Include the bag/pouch in original plastic packaging. • *Bottoms* Only: Include the bag/pouch in original plastic packaging. • *Top Only*: Keep your bag/pouch, but return the top in its original plastic packaging. ⸻ *2. Include the Dispatch Note* Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ *3. Ship Your Return* Send your items to the correct address below. All items must be received within 14 days of your RA being issued. ⸻ *Return Addresses* *United States (Only for North & Central America, except Canada)* TRIANGL RETURNS C/O Web To Door Corp 16593 E 14th St San Leandro, CA 94578 USA *Canada (Only for Canadian customers)* TRIANGL RETURNS Ottawa Logistics Fulfillment 1270 Humber Place Ottawa, ON K1B 0B4 Canada *United Kingdom (UK customers ONLY)*TRIANGL Returns 15 mallow road Minster on sea Sheerness Kent ME12 3GU *Netherlands (EU customers ONLY — do NOT use if you are in Switzerland / Norway / UK / non-EU)* TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands *Asia / Middle East / South America / Africa * TRIANGL RETURNS C/O James Cargo Fulfilment Logistics Centre 2/F Block B, Yee Lim Industrial Centre 2–28 Kwai Lok Street Kwai Chung, N.T. Hong Kong *Australia / New Zealand / Pacific Islands (Oceania)* TRIANGL RETURNS C/O ICAL International Customs and Logistics 21–23 Jets Court Melbourne Airport, VIC 3045 Australia *Jersey (Only For customer located in Jersey, CI, and European countries outside the EU)* TRIANGL Group Limited Bethlehem Centre, La Rue Des Buttes St. Mary, JE3 3DS Jersey, Channel Islands ⸻ *Important Notes* *• Duties & Taxes for Mexico Returns: *Please ensure your return shipment is sent DDP (Delivered Duty Paid), with all Duties & Taxes prepaid at the time of shipment. Returns where Duties & Taxes are billed to TRIANGL may not be accepted and could result in the return being deemed ineligible. *• Return Shipping:* Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. *• Switzerland / Norway / Non-EU : *Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customer's responsibility. *• Shipping Method:* We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost in transit. ⸻ *Expedite Your Refund or Exchange* To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time.
  2. AGENT2026-06-22 06:53:10· email/helpdesk
    Hi Martina, Thank you for sending your return and providing the proof of postage, we truly appreciate it! Once your return reaches our warehouse or the tracking confirms delivery, we’ll process your request promptly. Feel free to check in with us for updates or let us know once the tracking shows it has been successfully delivered. If you need any further assistance in the meantime, don’t hesitate to reach out—we’re happy to help! Kindest, Ja xx
  3. AGENT2026-06-22 06:53:54· email/helpdeskINTERNAL
    #2351500NA / E774A02937407 ON HOLD / SD: 6/20/26 TN: 2423337184
  4. AGENT2026-07-06 08:38:19· email/helpdeskINTERNAL
    7/1/2026 #2351500NA N/A MARTINA FOTOPOULOU NMAIALITOPSPP 1 2423337184 NO RA CODE 2223 7/2/2026 7/1/2026 #2351500NA N/A MARTINA FOTOPOULOU STAALIABOTM 1 2423337184 2224 7/2/2026 7/1/2026 #2351500NA N/A MARTINA FOTOPOULOU POPTUTTOPSPP 1 2423337184 2225 7/2/2026 7/1/2026 #2351500NA N/A MARTINA FOTOPOULOU STATUTBBOTM 1 2423337184 2226 7/2/2026
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