CUSTOMER2026-06-28 15:42:10· chat/gorgias_chat
> How do I pick the right size?
You can find general sizing information on our Size Guide here
For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it.
> I need sizing help
CUSTOMER2026-06-28 15:42:59· chat/gorgias_chat
Hi:) I’m not sure about my size. Usually, like in Billabong swimwear I’m xs which is their smallest size, but here I’m not so sure
AGENT2026-06-28 15:43:12· chat/helpdesk
Hi!
CUSTOMER2026-06-28 15:43:39· chat/gorgias_chat
Hi
AGENT2026-06-28 15:43:44· chat/helpdesk
You’re now connected to a live agent — I’m Jenina, and I’ll help you with sizing!
CUSTOMER2026-06-28 15:43:58· chat/gorgias_chat
Hi:) I’m not sure about my size. Usually, like in Billabong swimwear I’m xs which is their smallest size, but here I’m not so sure
AGENT2026-06-28 15:44:04· chat/helpdesk
Just to confirm, which bikini and bottom style are you interested in?
CUSTOMER2026-06-28 15:44:29· chat/gorgias_chat
MAIA - MATO RED TERRY TOWELLING SCOOP BIKINI SET
CUSTOMER2026-06-28 15:44:45· chat/gorgias_chat
I want the chickiest on the bottoms
AGENT2026-06-28 15:46:17· chat/helpdesk
And bottom style is?
CUSTOMER2026-06-28 15:47:14· chat/gorgias_chat
The ones without tying
AGENT2026-06-28 15:48:08· chat/helpdesk
Okay.
AGENT2026-06-28 15:48:18· chat/helpdesk
Nice set, btw!
AGENT2026-06-28 15:48:32· chat/helpdesk
To make sure we get the right and exact measurements, please follow the instructions below:
Bust: Wrap the measuring tape around the fullest part of your chest (nipple level).
Underbust: Measure snugly around your ribcage, just under the bust — where your bra band normally sits.
Waist: Measure the smallest/narrowest part of your waist.
Hips: Measure the fullest part of your hips or bum (usually the most protruding area).
📌 Please ensure the tape sits comfortably — not too tight or too loose — and try to wear a lightly padded (non-push-up) bra for accurate bust measurement.
CUSTOMER2026-06-28 15:49:38· chat/gorgias_chat
I need to measure with or without bra?
AGENT2026-06-28 15:50:01· chat/helpdesk
Try to wear a lightly padded (non-push-up) bra for accurate bust measurement.
AGENT2026-06-28 15:52:57· chat/helpdesk
Checking in to see if you're still there?
AGENT2026-06-28 15:55:00· chat/helpdesk
Sorry, I have to end our chat since I haven't received a response. Please feel free to reach out to us again if you need further assistance. Have a great day! xx