CUSTOMER2026-06-05 13:29:07· email/email
Good morning,
I am following up on my return request submitted on Tuesday evening EST. I want to make sure I do not miss out on the opportunity to get my full refund.
AGENT2026-06-06 13:53:52· email/helpdesk
Dear Lia,
Thank you for reaching out.
We’re sorry to hear that the items didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
VINCA - MATO Red Triangle Bikini Top M / Bottom S / Standard / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 7B0F982931010
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Crystel
AGENT2026-06-06 13:54:00· email/helpdeskINTERNAL
#2344028NA / 7B0F982931010
CUSTOMER2026-06-11 18:37:47· email/email
Good afternoon Crystel,
Tracking Number USPS for my return on Order # 2344028NA
9500 1124 5096 6161 2377 56
Expected Return Date is 6/15/26.
AGENT2026-06-15 23:32:48· email/helpdesk
Hi Lia,
Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us.
Kindest,
Denise xx
AGENT2026-06-15 23:32:59· email/helpdeskINTERNAL
FP 2344028NA 7B0F982931010
SD 10 Jun 2026
ADD 15 Jun 2026
TN 9500112450966161237756
AGENT2026-06-23 04:03:07· email/helpdeskINTERNAL
WH
6/15/2026 #2344028NA 7B0F982931010 LIA CYR STAMATBBOTS 1 USPS9500112450966161237756 339183 6/19/2026
6/15/2026 #2344028NA 7B0F982931010 LIA CYR NVINMATTOPM 1 USPS9500112450966161237756 339184 6/19/2026