31,919 tickets1-100

Re: Order 2344028NA

Lia Cyr · lia.cyr07@gmail.com · Gorgias #224687416

closed
Opened
5 Jun 2026, 13:29
Closed
15 Jun 2026, 23:32
Assignee
Denise - Returns Team
Order
2344028
returnsreturns_approvedreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-05 13:29:07· email/email
    Good morning, I am following up on my return request submitted on Tuesday evening EST. I want to make sure I do not miss out on the opportunity to get my full refund.
  2. AGENT2026-06-06 13:53:52· email/helpdesk
    Dear Lia, Thank you for reaching out. We’re sorry to hear that the items didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - MATO Red Triangle Bikini Top M / Bottom S / Standard / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 7B0F982931010 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel
  3. AGENT2026-06-06 13:54:00· email/helpdeskINTERNAL
    #2344028NA / 7B0F982931010
  4. CUSTOMER2026-06-11 18:37:47· email/email
    Good afternoon Crystel, Tracking Number USPS for my return on Order # 2344028NA 9500 1124 5096 6161 2377 56 Expected Return Date is 6/15/26.
  5. AGENT2026-06-15 23:32:48· email/helpdesk
    Hi Lia, Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us. Kindest, Denise xx
  6. AGENT2026-06-15 23:32:59· email/helpdeskINTERNAL
    FP 2344028NA 7B0F982931010 SD 10 Jun 2026 ADD 15 Jun 2026 TN 9500112450966161237756
  7. AGENT2026-06-23 04:03:07· email/helpdeskINTERNAL
    WH 6/15/2026 #2344028NA 7B0F982931010 LIA CYR STAMATBBOTS 1 USPS9500112450966161237756 339183 6/19/2026 6/15/2026 #2344028NA 7B0F982931010 LIA CYR NVINMATTOPM 1 USPS9500112450966161237756 339184 6/19/2026
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