Hi there! I just shipped my items for exchange today. I've attached proof
of shipping.
AGENT2026-06-14 05:39:04· email/helpdesk
Dear Tania,
Thank you for sending that through!
We will process your request once the tracking status has been updated.
Feel free to email us back should you have other concerns.
Kindest,
Jetz
AGENT2026-06-14 05:39:07· email/helpdeskINTERNAL
ON HOLD / SD 6/13/2026
EX FOR 2350168NA / 8063A02934692
TN 4209457823079500114178476164947352
Status: USPS in possession of item
AGENT2026-06-26 05:34:58· email/helpdeskINTERNAL
2350168NA 8063A02934692
processed ex june 26, 2026 / new order 2374951NA
6/17/2026 #2350168NA 8063A02934692 TANIA ZABALLA SOFCOOTOPS 1 USPS4209457823079500114178476164947352 340220 6/22/2026
6/17/2026 #2350168NA 8063A02934692 TANIA ZABALLA SIDCOOCBOTS 1 USPS4209457823079500114178476164947352 340221 6/22/2026
Replies are sent through Open Doors, so they stay on the customer record.