31,919 tickets1-100

Re: Your Exchange request # C1DC432932327: Approved

rachael goldberg · rach.gold@hotmail.com · Gorgias #225527638

closed
Opened
10 Jun 2026, 13:41
Closed
14 Jun 2026, 13:11
Assignee
Denise - Returns Team
Order
2363133
returnsreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-10 13:41:25· email/email
    This return was shipped a few days ago and the Fed Ex tracking # is 872812357986. Please let me know when the exchange has been processed, as I need the bottoms for my bachelorette on June 23. Otherwise, I'll need to return the top as well (and would appreciate flexibility with the return policy).
  2. AGENT2026-06-14 13:11:51· email/helpdesk
    Dear Rachael, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. Please note that we deliver all orders within 3-5 working days. However, weekends, holidays and customs clearance delays are not included. If you need any further assistance, feel free to reach out—we’re happy to help! Wishing you a wonderful weekend. Kindest, Elaine xx
  3. AGENT2026-06-14 13:12:24· email/helpdeskINTERNAL
    EX 2340684NA / C1DC432932327 EX PROCESSED 6/14/2026 new ORDER# 2363133NA SD 6/8/2026 / TN 872812357986
  4. AGENT2026-06-25 05:36:05· email/helpdeskINTERNAL
    6/16/2026 #2340684NA C1DC432932327 RACHAEL GOLDBERG NMAIMATBBOTXS 1 FEDEX872812357986 339927 6/22/2026
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