Hi Elizabeth,
Thank you for sending the proof of postage!
Weâll be happy to process your request as soon as the items arrive at our warehouse or once the tracking information shows the package as delivered.
In the meantime, feel free to reach out anytime if youâd like an update, or check back with us once the tracking status confirms delivery. Weâre always here to help!
Kindest,
Kiara
AGENT2026-07-02 13:33:53¡ email/helpdeskINTERNAL
#2369687NA 1EC8ED2949377
ON HOLD / SD: 6/30/26
TN: 873791182276
CUSTOMER2026-07-05 19:54:29¡ email/email
Hello,
Has the swimsuit reached your warehouse?
AGENT2026-07-08 02:18:35¡ email/helpdesk
Dear Elizabeth,
We apologize for the delay in getting back to you and appreciate your patience.
We're pleased to inform you that weâve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Dy