Hi Mika,
We have an update concerning your Triangl purchase.
Your parcel is at the FedEx location in BEN GURION AIRPORT IL. However, we've been informed that your shipping address is incomplete / incorrect. Kindly fill out the format below and also include your alternative contact number as well.
NAME:
SHIPPING ADDRESS:
CITY:
STATE:
COUNTRY:
ZIP:
PHONE:
EMAIL:
Please reply as soon as you can so we can arrange the redelivery. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
CUSTOMER2026-06-21 09:00:44· email/email
NAME: Mika Heksch
SHIPPING ADDRESS: allenby 85
CITY: Tel Aviv
COUNTRY: Israel
ZIP: 6513426
PHONE: 054-445-0712
EMAIL: mikas.artt@gmail.com
AGENT2026-06-21 09:26:47· email/helpdesk
Dear Mika,
Thank you for getting back to us.
We’ll forward your information to our fulfillment provider so the courier can update the delivery details. Please keep your phone nearby in case the courier contacts you to arrange delivery of your order.
If you have any other questions about your order, feel free to reach out and we’ll be happy to assist. For follow-ups, please include all of your questions in one email so we can address them efficiently.
Kindest,
Anna
Replies are sent through Open Doors, so they stay on the customer record.