Re: Your request # EC31602929887: Pending Approval

Dear Rachel, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We understand that you need to get the ex item in time for your vacation and we'd appreciate if you will place a new order. Please note that our delivery time frame may take 3-5 business days. There can be the occasional customs or courier delay which may affect your delivery time frame from time to time. Weekends and holidays are not included. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-22 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2347866NA Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. We look forward to your response! Kindest, Jetz

pending RF & EX #2347866NA EC31602929887 / offered rf & rep, needs ex asap

Hi Rachel, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return for Order #2347866NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SILVER SPARKLE Top M / Bottom L Minimal Cheeky MIMA - BISC Top S++ / Bottom M Minimal Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: EC31602929887 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz

RF & REP: 2347866NA EC31602929887 New Order: 2352632NA w/ free sf code APPROVED 6/7/2026

6/15/2026 #2347866NA EC31602929887 RACHEL HOPPENFELD MIMBIS2TOPSPP 1 FEDEX872943476015 339286 6/19/2026 6/15/2026 #2347866NA EC31602929887 RACHEL HOPPENFELD MINBISBBOTM 1 FEDEX872943476015 339287 6/19/2026 6/15/2026 #2347866NA EC31602929887 RACHEL HOPPENFELD MINSILFBBOTL 1 FEDEX872943476015 339288 6/19/2026 6/15/2026 #2347866NA EC31602929887 RACHEL HOPPENFELD MIMSILTOPM 1 FEDEX872943476015 339289 6/19/2026