CUSTOMER2026-06-12 20:57:29· chat/gorgias_chat
how to place an order
AI_AGENT2026-06-12 20:57:49· chat/api
Hi, welcome to TRIANGL!
Here's how you can place an order on our website:
1. Browse the products and choose what you like.
2. Select the size, color, or any variant options available.
3. Add your chosen items to the shopping cart.
4. Review the items in your cart and proceed to checkout.
5. Enter your shipping and payment details.
6. Confirm and submit your order.
Make sure to review your order before the final submission. Is there anything else I can help you with?
CUSTOMER2026-06-12 20:58:50· chat/gorgias_chat
how to add to cart
AI_AGENT2026-06-12 20:59:11· chat/api
To add the MAIA - ZEBRA SPLASH Scoop Bikini Set to your shopping cart, follow these steps:
1. Go to the product page for the MAIA - ZEBRA SPLASH Scoop Bikini Set.
2. Select any required options like size or color.
3. Click the "Add to Cart" button on the product page.
Once the item is in your cart, you can proceed to checkout to complete your purchase. Is there anything else I can help you with?
CUSTOMER2026-06-13 21:15:52· chat/gorgias_chat
how to add to cart
AI_AGENT2026-06-13 21:16:04· chat/api
Thanks for your message! Let me connect you with one of our team members who can help you with this.
Please hold on for a moment while I transfer the chat.
The typical waiting time for a response in chat is about 1 minute.
AGENT2026-06-13 21:16:30· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
CUSTOMER2026-06-13 21:16:37· chat/gorgias_chat
there is no add to cart button
CUSTOMER2026-06-13 21:17:53· chat/gorgias_chat
i want to buy this
AGENT2026-06-13 21:17:55· chat/helpdesk
You need to choose your preferred style.
After that, your desired sizes top and bottoms.
Don't forget to choose your bottoms coverage and shape.
Once everything is click, the ADD CART will be available.
AGENT2026-06-13 21:19:50· chat/helpdesk
Are you able to place an order?
CUSTOMER2026-06-13 21:22:55· chat/gorgias_chat
No. the add cart button isn't showing
AGENT2026-06-13 21:23:18· chat/helpdesk
Which style you are looking at and your preferred size, please.
AGENT2026-06-13 21:23:28· chat/helpdesk
Let me check it on my end.
CUSTOMER2026-06-13 21:25:09· chat/gorgias_chat
maia zebra splash scoop bikini set. size xxs for top and bottom. bottom normal
AGENT2026-06-13 21:25:19· chat/helpdesk
Checking.
AGENT2026-06-13 21:26:25· chat/helpdesk
Which color would that be?
CUSTOMER2026-06-13 21:26:39· chat/gorgias_chat
blue
AGENT2026-06-13 21:28:50· chat/helpdesk
Thanks for waiting. Upon checking, everything is available for purchase.
AGENT2026-06-13 21:29:02· chat/helpdesk
Kindly check that image.
CUSTOMER2026-06-13 21:29:57· chat/gorgias_chat
yes. It's for my granddaughters birthday
AGENT2026-06-13 21:29:59· chat/helpdesk
Don't forget to click standard bottoms.
CUSTOMER2026-06-13 21:30:18· chat/gorgias_chat
i did
AGENT2026-06-13 21:30:27· chat/helpdesk
Could you send a screenshot of your screen
CUSTOMER2026-06-13 21:31:25· chat/gorgias_chat
I don't know how to do that
AGENT2026-06-13 21:32:26· chat/helpdesk
Can you see a line at the bottom of your chosen sizes and coverage?
CUSTOMER2026-06-13 21:32:59· chat/gorgias_chat
It's what you sent to me
CUSTOMER2026-06-13 21:35:22· chat/gorgias_chat
i clicked add to cart
AGENT2026-06-13 21:35:43· chat/helpdesk
Great! You have added everything.
CUSTOMER2026-06-13 21:35:44· chat/gorgias_chat
still nothing in my cart
CUSTOMER2026-06-13 21:36:46· chat/gorgias_chat
how can I buy? Still nothing in my cart
AGENT2026-06-13 21:37:16· chat/helpdesk
Have you click on the shopping bag - upper right corner of your screen.
AGENT2026-06-13 21:38:32· chat/helpdesk
Then you will see check out at the bottom.
CUSTOMER2026-06-13 21:40:32· chat/gorgias_chat
I'm signed in as Jane Fox
AGENT2026-06-13 21:41:17· chat/helpdesk
Did you successfully place an order?
CUSTOMER2026-06-13 21:42:33· chat/gorgias_chat
no. not yet. I pressed checkout. It says to login. I'm logged in as Jane Fox
AGENT2026-06-13 21:44:43· chat/helpdesk
No need to log in.
You can just click on CHECK OUT.
Then you will see the payment details.
CUSTOMER2026-06-13 21:46:50· chat/gorgias_chat
I did that. It still says checkout
AGENT2026-06-13 21:47:48· chat/helpdesk
Got it. Are you using your laptop in placing an order?
CUSTOMER2026-06-13 21:47:58· chat/gorgias_chat
yes
AGENT2026-06-13 21:48:20· chat/helpdesk
Which browser are you using? Would that be a Chrome?
CUSTOMER2026-06-13 21:50:28· chat/gorgias_chat
yes
AGENT2026-06-13 21:50:55· chat/helpdesk
I would ask you to clear your cache.
CUSTOMER2026-06-13 21:51:28· chat/gorgias_chat
what does that mean?
AGENT2026-06-13 21:52:18· chat/helpdesk
I'm so sorry but is there someone in the family that can help you clear your cache on that laptop.
CUSTOMER2026-06-13 21:53:02· chat/gorgias_chat
what is cache? I'm sorry
AGENT2026-06-13 21:53:35· chat/helpdesk
It's a settings in Chrome.
AGENT2026-06-13 21:54:33· chat/helpdesk
Does is it still not letting you to proceed on the next screen?
CUSTOMER2026-06-13 21:55:12· chat/gorgias_chat
Actually this is microsoft edge
AGENT2026-06-13 21:56:25· chat/helpdesk
It seems that you are having issue in placing an order. :( It would be best to as for other family members help in guiding you. Also to make sure you will not encounter in placing the payment information.
AGENT2026-06-13 21:58:09· chat/helpdesk
to ask for your other family members help to guide you. **
AGENT2026-06-13 21:58:46· chat/helpdesk
I'm really so sorry for not helping you.
CUSTOMER2026-06-13 21:59:23· chat/gorgias_chat
I order all online all the time. I'm sorry, I probably have to get my daughter to do this for me. Thank you for your help
AGENT2026-06-13 22:00:13· chat/helpdesk
Thank you so much for understanding. You may try to do it again, later.
In the meantime, is there anything else that I can help you with?
AGENT2026-06-13 22:03:17· chat/helpdesk
It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx