31,919 tickets1-100

Return for order #2354414NA

Grace Oconnell ¡ graceoconnell74@gmail.com ¡ Gorgias #226002604

closed
Opened
13 Jun 2026, 19:02
Closed
14 Jun 2026, 03:42
Assignee
Pearl - Returns Team
Order
2354414
returnsreturns_approvedreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-13 19:02:04¡ email/email
    Please send me the return label for order #2354414NA it was too small. Thank you.
  2. AGENT2026-06-14 03:42:38¡ email/helpdesk
    Dear Grace, Thank you for reaching out to su and we apoligize for the delay in our response. We’re sorry to hear that the items didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. You’re welcome to arrange your return through your preferred courier. Please note that we do not provide return shipping labels or cover the cost of returns. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: SOFI - AZURE SPARKLE Halter Bikini Top L / Bottom L / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 314C152937238 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel
  3. AGENT2026-06-14 03:42:43¡ email/helpdeskINTERNAL
    #2354414NA / 314C152937238
  4. AGENT2026-07-03 16:30:36¡ email/helpdeskINTERNAL
    6/26/2026 # N/A N/A GRACE OCONNELL AZUR TOP L 1 UPS1Z4283604252786444 342920 6/29/2026 6/26/2026 # N/A N/A GRACE OCONNELL AZUR BOT L 1 UPS1Z4283604252786444 342921 6/29/2026
Replies are sent through Open Doors, so they stay on the customer record.