31,919 tickets1-100

a return for order #2360645NA

JOANNA BUŚ · buska1987@gmail.com · Gorgias #226603926

closed
Opened
17 Jun 2026, 19:48
Closed
20 Jun 2026, 15:50
Assignee
Kiara - Returns Team
Order
2388114
returnsreturns_approvedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-17 19:48:42· email/email
    Hello, I would like to request a return for order #2360645NA. Unfortunately, the bikini is too small and does not fit me properly. The item is in its original condition and will be returned with all tags and the hygiene seal attached. Could you please provide me with a Return Authorization (RA) number and return instructions? Thank you for your assistance.
  2. AGENT2026-06-20 15:50:14· email/helpdesk
    Dear JOANNA, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: POPPY - TUTTI FRUTTI Neoprene Balconette Bikini Top XS / TUTTI FRUTTI Neoprene Bikini Bottom XS / Standard / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: BA60E22942971 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. • 14-Day EU Right of Withdrawal: Please note that under the 14-Day EU Right of Withdrawal, original shipping costs are only refunded when the entire order is returned. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kiara
  3. AGENT2026-06-20 15:50:23· email/helpdeskINTERNAL
    #2360645NA BA60E22942971
  4. AGENT2026-07-23 13:55:13· email/helpdeskINTERNAL
    Processed in https://triangl.gorgias.com/app/ticket/230234952
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