Conversation with Puck Van den broek

Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. If you order from the Netherlands, return shipping is at your own cost and we do not provide prepaid return labels. The exact cost depends on the courier and service you choose, so we are not able to confirm a fixed amount. If you do need to return for a refund, we’re happy to offer returns within 14 days of receiving your order. Items must be in original condition with the hygiene seal and returns tag attached, and refunds are issued back to your original payment method for the item price only. Original shipping fees, duties, and taxes are not refundable. Please also note that refunds require the full bikini set to be returned, so the top and bottom need to be sent back together. We recommend using tracked shipping and keeping your tracking number until the return is processed. Would you like help starting a return if needed?