5,141 tickets1-100

Delivery troubles

Emma Aniano · emmasoccer2@icloud.com · Gorgias #220734106

closed
Opened
11 May 2026, 13:43
Closed
11 May 2026, 14:12
Assignee
Trish - Orders
or_lost parcelorderstrianglvipchannel-email

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  1. CUSTOMER2026-05-11 13:43:38· email/email
    Hi, I am having trouble with my order delivery it's not delivering and I think it's been lost the number is 524696120855
  2. AGENT2026-05-11 14:12:28· email/helpdesk
    Dear Emma, Thank you for reaching out, and I’m sorry to hear you’ve been having trouble with your delivery. I completely understand your concern. I’ve checked the tracking details for your shipment, and the latest update from FedEx shows that the parcel is currently “On FedEx vehicle for delivery” as of today, Monday, 11th May 2026. This means your package is still actively out for delivery and should hopefully arrive soon. Here's your tracking link: https://www.fedex.com/fedextrack/?trknbr=524696120855 At this stage, the shipment does not appear to be lost. If there are no further delivery updates within the next business day, please let us know, and we’ll be happy to investigate further with FedEx on your behalf. Thank you so much for your patience and understanding. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Trish
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