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How long does shipping take?

Unknown · Gorgias #222166364

closed
Opened
20 May 2026, 18:26
Closed
20 May 2026, 18:35
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Unassigned
customer careordtrianglai_answeredai_handoverai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-05-20 18:26:41· chat/gorgias_chat
    > How long does shipping take? Orders are dispatched from our warehouse and usually arrive within 3–5 business days. In rare cases, customs or courier delays may affect delivery, but most orders arrive right on time. You’ll get a tracking link as soon as your order ships. ✨ Still have questions? I’m here to help! > Yes Sure! What else can I help you with? > Is there anyway to order today and get it by Saturday
  2. AI_AGENT2026-05-20 18:27:00· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. All TRIANGL orders ship from our Hong Kong warehouse. Processing takes about 1-2 business days, with delivery through FedEx or DHL Express usually taking 3-5 business days. Because of this schedule and potential customs delays, we cannot guarantee delivery by Saturday if the order is placed today. If you would like a personalized check on your order or the delivery timeframe, I can connect you with a Customer Care agent for further assistance.
  3. CUSTOMER2026-05-20 18:27:30· chat/gorgias_chat
    Yes
  4. AI_AGENT2026-05-20 18:28:06· chat/api
    I’ll pass this over to our team so they can help you directly — they’ll join shortly.
  5. AGENT2026-05-20 18:28:47· chat/helpdesk
    Hi! Kelly here, and I’ll be helping you today. :)
  6. AGENT2026-05-20 18:30:23· chat/helpdesk
    I'm afraid we do not offer express/expedited shipping for faster delivery. Generally, it takes 1-2 business days (Monday to Friday) for order processing time and then 3-5 business days (Monday to Friday) for shipping. There can be the occasional customs or courier delay which may affect your delivery time frame but orders do come much faster.
  7. AGENT2026-05-20 18:31:43· chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  8. AGENT2026-05-20 18:35:36· chat/helpdesk
    I’ve noticed you’re away for quite some time, I’m closing our chat session now. However, my colleagues and I are here should you have any further questions.xx
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