4,798 tickets1-100

In need of a tracking number

katie kahlen · kkahlen1990@icloud.com · Gorgias #221809160

closed
Opened
18 May 2026, 15:53
Closed
18 May 2026, 16:28
Assignee
Trish - Orders
or_tracking adviseorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-18 15:53:22· email/email
    Good morning, I placed an order early last week and received a confirmation email and then the next day received a shipment email with no tracking number attached. I was curious if someone could please send that to me via email. I am hopeful to receive my order prior to Thursday 05/21.
  2. AGENT2026-05-18 16:28:45· email/helpdesk
    Dear Katie, Thank you for reaching out to us. I’m Trish from Triangl’s Orders Team, and I will be assisting you. I completely understand wanting to check on your tracking information, especially with your hoped-for delivery timeframe, and I’m sorry for the confusion caused by the missing tracking email. I’m happy to confirm that your order #2334363NA has already been shipped; however, the tracking confirmation email was unfortunately not sent automatically. My sincere apologies for that oversight. Please find your tracking details below: Order Number: #2334363NA Tracking Number: 525701691872 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=525701691872 Please note that our order processing timeframe is 1-2 business days, while shipping thereafter takes anywhere from 2-3 business days. Weekends, holidays, and customs clearance delays may not be included. According to the latest tracking update, your parcel is out for delivery today, so it should be arriving very soon. Please keep an eye out for it. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Trish
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