Angie Brown · angbpope@yahoo.com · Gorgias #221654868
closed
Opened
17 May 2026, 15:35
Closed
19 May 2026, 07:32
Assignee
Ja - Returns Team
Order
2311234
returnstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-05-17 15:35:13· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Angie
Lastname:
Pope
Email:
angbpope@yahoo.com
Phone:
6015270463
Ordernumber:
2311234NA
Body:
The bathing suit was purchased for a birthday present.
The birthday was not until this month. I always unable to give it
to her until this past weekend. It is not going to work for her.
I need your help in returning the bathing suit.
-----------------------------------------------------------------
You can enable spam filtering for contact forms in online store
preferences.
-----------------------------------------------------------------
AGENT2026-05-19 07:32:37· email/helpdesk
Dear Angie,
Thank you for reaching out to us.
We truly appreciate you being a part of TRIANGL and understand how frustrating it can be when something doesn’t work out as expected.
As much as we’d love to assist, our Refund & Exchange Policy allows requests to be made within 14 days from the date of delivery.
Upon checking, your order was delivered on April 17, and we received your request on May 19. Unfortunately, this means we’re unable to process a return or exchange at this time.
For full details on our Returns Policy, you can check here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
We’re truly sorry we can’t accommodate your request on this occasion, but if there’s anything else we can do to help, please don’t hesitate to let us know—we’d love to assist in any way we can!
Kindest,
Ja
AGENT2026-05-19 07:32:43· email/helpdeskINTERNAL
2311234NA / Declined due to DOD
Replies are sent through Open Doors, so they stay on the customer record.