Re: 2320376NA

Dear Madalyn, Hope this email finds you well. We've received your return request for order #2320376NA. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Reena

2320376NA / 6DAB862915690 OFFERED EX

Dear Madalyn, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your Order #2320376NA. No worries, your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: SOFI - COOKIE Top M / Bottom L / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number:6DAB862915690 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2320376NA 6DAB862915690

Hi Madalyn, The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. The returns tag looks like this: If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna

2320376NA / 6DAB862915690 6/5/2026 #2320376NA 6DAB862915690 MADALYN DENTON SIDCOOCBOTL 1 FEDEX872566906696 337047 6/9/2026 6/5/2026 #2320376NA 6DAB862915690 MADALYN DENTON SOFCOOTOPM 1 FEDEX872566906696 337048 6/9/2026