Re: 2326879NA

Dear Gabby, We have received your Exchange Request for Order #2326879NA. As you reported the item/s to be faulty, can you please send us at least 2 photos showing the problem area? From there we can assess and proceed with your request. We look forward to hearing from you. Kindest, Ja

2326879NA / 3A541E2912750 - t2 clarif

Hi Gabby, Thank you for sending the photos! At TRIANGL, we take great pride in the quality of our products. Every item undergoes intensive quality control and care before it’s sent out, so what you've described sounds like an isolated case. That said, we completely understand your disappointment, and we’d love to send out a replacement! Kindly confirm if you would like us to ship the new MAIA - GARA - Top / L to the same shipping address. We look forward to your response! Kindest, Nikka

NON-CX FA EX: 2326879NA Archived 3A541E2912750 Issue: Clasp > Broken / https://prnt.sc/41Z155wF2ZVR MAIGARTOPL 6

Dear Gabby, Thank you for confirming! I have filed a request to have your new MAIA - GARA - Top / L shipped out straight away. A new order confirmation has been sent to the email used upon purchase and the tracking number will follow in the next 1-2 business days. In regards to the damaged item, no need to send this back. Your RA number for the replacement is: 3A541E2912750 If we can be of any additional help, please do not hesitate to reach out to us—we're always happy to help! Kindest, Nikka

NON-CX FA EX: 2326879NA / 3A541E2912750 PROCESSED: 5/13/2026 NEW ORDER: 2333898NA