30,691 tickets1-100

Re: Can i cancel my order, yes i am looking for it ...

Grace Bushey 路 gbush55@icloud.com 路 Gorgias #222098068

closed
Opened
20 May 2026, 11:17
Closed
20 May 2026, 11:27
Assignee
Unassigned
Order
2371334
customer careordtrianglai_answeredai_handoverai_processingorder_change_requestchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-20 11:17:46路 chat/gorgias_chat
    Can i cancel my order
  2. AI_AGENT2026-05-20 11:18:03路 chat/api
    Hi Grace! Thanks for reaching out to TRIANGL Support. We鈥檙e happy to help. Regarding your request to cancel your order, I will connect you with our specialized team now so they can review and assist you with the cancellation. One of our team members will be with you shortly 馃挍
  3. AGENT2026-05-20 11:18:18路 chat/helpdesk
    Hello Grace x
  4. AGENT2026-05-20 11:18:21路 chat/helpdesk
    Michelle here
  5. AGENT2026-05-20 11:18:33路 chat/helpdesk
    I'm sorry to hear that you'd like to cancel your order.
  6. AGENT2026-05-20 11:18:54路 chat/helpdesk
    For reference, what is the order number please?
  7. AGENT2026-05-20 11:20:27路 chat/helpdesk
    Are you still online, Grace?
  8. CUSTOMER2026-05-20 11:20:45路 chat/gorgias_chat
    yes i am looking for it
  9. AGENT2026-05-20 11:21:31路 chat/helpdesk
    No worries, take your time.
  10. AGENT2026-05-20 11:23:27路 chat/helpdesk
    An order confirmation with your order number should've been sent to your registered email. It might have ended up in your spam/junk folder.
  11. AGENT2026-05-20 11:25:23路 chat/helpdesk
    Let me know when you're back x
  12. AGENT2026-05-20 11:27:05路 chat/helpdesk
    Seems you'd need more time; I'll end this chat for now. Kindly start a new session for further help. For urgent order concerns, you can directly email orders@triangl.com Wishing you an amazing Wednesday xx
Replies are sent through Open Doors, so they stay on the customer record.