Re: Order #2313992NA

Hi Tina, We have received your Refund Request for Order #2313992NA. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon review, we see that your order was delivered on April 16, 2026, and your request was sent on May 3, 2026, which is outside of this timeframe. However, we’d love to assist you and are happy to make an exception in this case. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? You can also find more details on our Returns Policy here: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Looking forward to your response! Let us know how you'd like to proceed, and we’ll take care of the rest. Kindest regards, Nikka

Pending Approval / 2313992NA / CC020E2907310 / Clarify RF items 17 days

Hi Tina, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - COOKIE TOP M / BOTTOM M CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: CC020E2907310 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja

#2313992NA / CC020E2907310

Hi Tina, The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna

5/18/2026 #2313992NA N/A TINA RAEISI MICCOOTOPM 1 USPS9400150899561407311443 332600 5/19/2026 5/18/2026 #2313992NA N/A TINA RAEISI STACOOCBOTM 1 USPS9400150899561407311443 332601 5/19/2026