Re: Order #2322017NA

Hi Annie, We're emailing about your Refund Request for Order #2322017NA that was approved on May 01, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Kiara

#2322017NA 2DEE1F2905753 SHIPPED BEYOND 14 DAYS 5/25/2026 #2322017NA 2DEE1F2905753 ANN STIMSON MICLUS2TOPM 1 USPS9400150899563419227460 334015 5/26/2026 5/25/2026 #2322017NA 2DEE1F2905753 ANN STIMSON STALUS2BBOTM 1 USPS9400150899563419227460 334016 5/26/2026

Dear Annie, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your Order 2322017NA and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference: Kiara - Returns Team 05/27/2026 Hi Annie, We're emailing about your Refund Request for Order #2322017NA that was approved on May 01, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Kiara **end of email** Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx

Hi Annie, Thank you for getting back to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. The MAIA - Cherry M Normal bottom you have requested is now out of stock with an expected replenishment date of June 8, 2026. We would like to offer you the below options: 1. WAIT FOR ITEMS TO BE BACK IN STOCK We will ship your items as soon as they become available 2. SELECT ANOTHER STYLE FOR EXCHANGE (of the same price as your original order) - Let us know your top 3 choices currently available online. Please include the Style Name + Top/Bottom sizes + Bottom Cut. - We will process the new bikini set straight away. - If you returned a top or bottom only, no need to return the other item. If a refund amount is due, this will be processed at the time of your request. We look forward to your confirmation. Kindest, Pearl

2322017NA / 2DEE1F2905753 / OOS / STACHE4ABOTM 0 / MAICHE4TOPM 29 SHIPPED BEYOND 14 DAYS - OTE EX

Hi Annie, Thank you for following up, and we apologize for the delay in getting back to you. We appreciate your patience and understanding while we looked into this for you. Since we last spoke, we've rechecked the items on stock and the MAIA - Cherry M Normal bottom you have requested is still out of stock and we do not have a confirmed replenishment date. We're sorry about that! We would like to offer you the below options: 1. SELECT ANOTHER STYLE FOR EXCHANGE (of the same price as your original order) - Let us know your top 3 choices currently available online. Please include the Style Name + Top/Bottom sizes + Bottom Cut. - We will process the new bikini set straight away. If you returned a top or bottom only, no need to return the other item. - If a refund amount is due, this will be processed at the time of your request. 2. REFUND YOUR ORDER - We will happily refund your original order for the item costs only (we are unable to refund initial shipping charges for goods). - If you returned a top or bottom only, no need to return the other item. We look forward to your confirmation. Kindest, Geelah

2322017NA / 2DEE1F2905753 / OOS / STACHE4ABOTM 0 / MAICHE4TOPM 26 SHIPPED BEYOND 14 DAYS - OTE EX / FOR PROCESSING BUT NO ETA

Dear Annie, Thank you for your response. Your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Ja

#2322017NA / 2DEE1F2905753 - OTE RF DUE TO OOS