31,243 tickets1-100

Re: Order #2325547NA

Morgan Smith Ā· morgandulaysmith@gmail.com Ā· Gorgias #222136992

closed
Opened
20 May 2026, 15:00
Closed
24 May 2026, 04:55
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-05-20 15:00:47Ā· email/helpdesk
    Dear Morgan, Thank you for getting in touch, we have received your Refund and Exchange Request #DFB9622919625. We are eager to assist but unfortunately, the DARA - Silver Sparkle and Dara - Cookie Bottom / XXS Cheekiest you have selected are low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-20 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2325547NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Pearl
  2. AGENT2026-05-20 15:02:07Ā· email/helpdeskINTERNAL
    Pending Approval / RF & EX: #2325547NA / DFB9622919625 / AOOS DARSILTOPXS 30 / TIESILFCBOTXXS 22 DARCOOTOPXS 33 / SIDCOOCBOTXXS 17
  3. CUSTOMER2026-05-21 02:09:09Ā· email/email
    Hi thank you for getting back to me. I placed an order for the sets I wanted (below). Please let me know next steps for returning my original Thank you so much!
  4. AGENT2026-05-24 04:55:49Ā· email/helpdesk
    Hi Morgan, Thank you for getting back to us and sharing your new Order #2340731NA. Your return for Order #2325547NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: ESTE - HORIZON S/XXS CHEEKIEST VINCA - AZURE SPARKLE XS/XXS CHEEKIEST SOFI - COOKIE XS/XXS CHEEKIEST MALA - JADED GREEN SP/XXS CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: DFB9622919625 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena
  5. AGENT2026-05-24 04:55:55Ā· email/helpdeskINTERNAL
    2325547NA / DFB9622919625
  6. AGENT2026-06-10 03:05:56Ā· email/helpdeskINTERNAL
    2325547NA / DFB9622919625 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH SIDJAD2CBOTXXS 1 FEDEX872567393294 336746 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH MALJAD2TOPSP 1 FEDEX872567393294 336747 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH VINAZU2TOPXS 1 FEDEX872567393294 336748 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH TIEAZU2CBOTXXS 1 FEDEX872567393294 336749 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH SIDCOOCBOTXXS 1 FEDEX872567393294 336750 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH SOFCOOTOPXS 1 FEDEX872567393294 336751 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH TIEHOR2CBOTXXS 1 FEDEX872567393294 336752 6/8/2026 6/4/2026 #2325547NA DFB9622919625 MORGAN SMITH ESTHOT2TOPS 1 FEDEX872567393294 336753 6/8/2026
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