Re: Order #2334188NA

Dear Olivia, Thank you for getting in touch, we have received your Exchange Request #E8DECE2924756. We are eager to assist but unfortunately, the MIMA - SILVER SPARKLE Crop Bikini Set: Bottom / M / Cheekiest is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-21 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2334188NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Kiara

PENDING APPROVAL / #2334188NA E8DECE2924756 / AOOS

Dear Olivia, Thank you for getting back to us and sharing your new Order #2346767NA. Your return for Order #2334188NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SILVER SPARKLE Crop Bikini Set: L | L / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: E8DECE2924756 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy

2334188NA / E8DECE2924756

Hi Olivia, Thank you for following up, and we apologize for the delay in getting back to you. We appreciate your patience and understanding while we looked into this for you. Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us. Kindest, Geelah

2334188NA / E8DECE2924756 POP 6/09/26 / ADD 6/12/26 / TN R227838013445218006410904

6/12/2026 #2334188NA NA Olivia Haddad MINSILFCBOTL 1 R227838013445218 34993 6/12/2026 6/12/2026 #2346767NA NA Olivia Haddad MIMSILTOPL 1 R227838013445218 34994 6/12/2026