Re: Order 2325911NA

Dear Megan, We have received your Exchange Request #5B215A2911382. We have noted that you wish to exchange for MAIA - PERL GEOMETRIC CROP BIKINI SET in Cheeky Bottom. May we please confirm the sizes you need for both the top and bottom, and we’ll guide you through the exchange process. Kindest regards, Dy

PENDING APPROVAL 2325911NA / 5B215A2911382

Dear Megan, Thank you for your response. We are eager to assist but unfortunately, the style and sizes you have selected are low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-18 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2325911NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Looking forward to your confirmation. Kindest, Ja

2325911NA / 5B215A2911382

Hi Megan, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - LOKO Set: XXS / XXS Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 5B215A2911382 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan

RF #2325911NA / 5B215A2911382

Hi Megan, Thank you for getting back to us, and we sincerely apologize that the previous code was not working. Please use this new unique code for your new purchase to have the shipping fee waived: EXCHANGE-TRIANGL-19 (This code is valid for 1 order only and can be used within the next 48 hours.) Once your new order has been placed, kindly email us your new order number for reference. Please let us know if you experience any further issues — we’re happy to help. Kindest, Reena

Dear Megan, Thank you for your message, and we completely understand wanting to secure the item before it sells out. While we’re unable to refund the shipping cost on the new order, we can go ahead and refund the shipping fee from your original order instead. We will process it together with the item price once we receive the items back in our warehouse. Should you need anything else, please let us know. Kindest, Pearl

RF & REP: 2325911NA / 5B215A2911382 / w/ SF RF New order #2333302NA

5/15/2026 2325911NA 5B215A2911382 Megan Robinsom VINLOKABOTXXS 1 VU015071737GB No Visible Damage 839 5/18/2026 5/15/2026 2325911NA 5B215A2911382 Megan Robinsom VINLOKTOPXXS 1 VU015071737GB No Visible Damage 840 5/18/2026 2325911NA / 5B215A2911382