Hi Stephanie,
Thank you for reaching us through our Customer Care Department and providing us with your tracking details.
We will keep an eye on your return and we will process your exchange request as soon as the tracking status has been updated.
In the meantime, please let us know if we can help you with anything else.
Kindest,
Denise xx
AGENT2026-05-06 22:20:02· email/helpdeskINTERNAL
ONHOLD / EX 2323505NA 4AC5182908961
TN 9400150899563406361634
AGENT2026-05-13 09:37:28· email/helpdeskINTERNAL
2323505NA / 4AC5182908961
EX PROCESSED May 13, 2026
NEW ORDER 2334099NA
5/11/2026 #2323505NA 4AC5182908961 STEPHANIE WHITTLEMAN STAPEABBOTS 1 USPS9400150899563406361634 331483 5/12/2026
Replies are sent through Open Doors, so they stay on the customer record.