Hi there
Just checking in on this!
Thanks
---------- Forwarded message ---------
From: Triangl
Date: Tue, 19 May 2026, 21:16
Subject: Your request # 1C4A422920366: Pending Approval
To:
Your return request has been received
Dear Stephanie Tsang,
Thank you for getting in touch. We're sorry to hear that your order wasn't
quite right this time. Our team will review your request promptly and guide
you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return
address and next steps. Please note that original return shipping costs are
non-refundable.
If you're looking to find the perfect fit or try a different style, we'd
love to help you exchange your item for another from the TRIANGL collection
(of the same price as your original order).
Just let us know the *style name, top and bottom sizes, and bottom shape
(if applicable)* you have in mind, and we'll guide you through the exchange
process.
If you need any help in the meantime, please email returns@triangl.com or
reach out to our Customer Care team via live chat ā we'll be happy to
assist.
AGENT2026-05-21 09:25:04Ā· email/helpdesk
Hi Stephanie,
Thank you for your message and for following up with us. Weāre sorry to hear your order didnāt meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
āø»
Items Approved for Refund:
VINCA - EBONY BLACK Top M / Bottom M / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 1C4A422920366
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
āø»
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
āø»
Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
āø»
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Denise xx
AGENT2026-05-21 09:25:11Ā· email/helpdeskINTERNAL
RF 2334887NA 1C4A422920366
CUSTOMER2026-05-21 14:02:50Ā· email/email
Thanks! Proof of postage attached
AGENT2026-05-25 08:06:13Ā· email/helpdesk
Hi Stephanie,
Thank you for sending your return and providing the proof of postage, we truly appreciate it!
Once your return reaches our warehouse or the tracking confirms delivery, weāll process your request promptly. Feel free to check in with us for updates or let us know once the tracking shows it has been successfully delivered.
If you need any further assistance in the meantime, donāt hesitate to reach outāweāre happy to help!
Kindest,
Ja xx
AGENT2026-05-25 08:07:43Ā· email/helpdeskINTERNAL
2334887NA / 1C4A422920366
ON HOLD / SD: 5/21/26 / TN: 02118A8B03864002