Created this ticket from Undeliverable Shipments BULK email:
---> https://triangl.gorgias.com/app/ticket/222085264
-----Original Message-----
From: "Blakely Huff"
Sent: Wednesday, May 20, 2026 7:20pm
To: "Orders"
Subject: Re: Your TRIANGL order is on the way!
Hi!
Is there anyway I can switch the delivery address to
433 evans road
Niceville, FL 32578
AGENT2026-05-23 16:22:46· email/helpdesk
Dear Blakely,
Thanks for reaching out to us!
I understand you wish to make changes to the shipping address of your order #2332521NA. As much as we would like to, we can only make simple changes to shipping addresses such as house numbers, street names, and destination city. The parcel should still be going to the same state and country.
That being said, we will not be able to update your shipping address from California to Florida.
You may also consider one of the following options:
Have someone receive the parcel on your behalf at the original address and forward it to your new location.
Request a vacation hold or hold-for-pickup. Please note this is subject to FedEx approval and local facility availability, so we recommend contacting your local FedEx team for confirmation.
Refuse/decline the parcel upon delivery so FedEx can return it to us. Once it arrives back at our warehouse, we can assist with reprocessing the order to your new address. Please note that item availability cannot be guaranteed at that time, and the return process may take up to 2 weeks.
I completely understand how frustrating this situation is, and I'm truly sorry for the inconvenience caused.
Please let us know how you'd like to proceed, and we'll do our best to support you with the next steps.
Replies are sent through Open Doors, so they stay on the customer record.