You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Kathleen
Lastname:
Bachman
Email:
kmchale8@yahoo.com
Phone:
7734908076
Ordernumber:
unsure
Body:
Hello,
I ordered the VINCA - MENDE PINK TRIANGLE BIKINI SET XS too, XS
cheeky bottoms and was charged on March 30, 2026 but I never
received an email or order confirmation. Can you please send it?
Thank you,
Kathleen Bachman
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AGENT2026-03-31 17:46:21· email/helpdesk
Dear Kathleen,
Thank you for your recent purchase and for reaching out! I completely understand how concerning it must have felt not to receive any confirmation.
I am happy to confirm your order went through successfully under Order #2302429NA!
It appears there was a small error in the email address entered at checkout, which is why you didn’t receive any of our confirmation emails. Not to worry! We’ve now updated your email address from knchale8@yahoo.com to kmchale8@yahoo.com and have re-sent both your Order and Tracking Confirmations to the updated address.
Please also check your Spam or Junk folder, just in case they land there.
If you have any other questions or concerns about your order, feel free to reach out, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Trish
Replies are sent through Open Doors, so they stay on the customer record.