They didnt fit well. Hoy can we return then.
Enviado desde mi iPhone
AGENT2026-03-30 06:29:33· email/helpdesk
Dear Claudia,
Thank you for your message—we’re happy to assist you, and we’re sorry to hear that the items didn’t fit well.
Before we continue with your request, can you please share the below details:
1. Order Number (if not available, full name, email or shipping address used to complete the order)
2. Style Name / Sizes you are returning
3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for (of the same price as your original order)?
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Denise xx
AGENT2026-04-06 12:02:01· email/helpdesk
Dear Claudia,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return request and wanted to kindly remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Reena
CUSTOMER2026-04-06 15:41:59· email/email
We are going to keep them. Thank you for your respond.
AGENT2026-04-07 09:35:33· email/helpdesk
Hi Claudia,
Thank you for letting us know—we appreciate the update!
We’ll go ahead and close this ticket for now, but please don’t hesitate to reach out if you need any further assistance. We’re always happy to help.
Have a lovely day!
Kindest,
Reena
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