11,964 tickets1-100

Conversation with Brook Showalter

Brook Showalter · brook.showalter@gmail.com · Gorgias #213791880

closed
Opened
26 Mar 2026, 14:18
Closed
26 Mar 2026, 14:27
Assignee
Unassigned
customer carerettrianglai_answeredai_handovervipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-26 14:18:43· chat/gorgias_chat
    I created a return for an exchange, but I'd like to cancel it. Is that possible?
  2. AI_AGENT2026-03-26 14:19:00· chat/api
    Hi Brook! Thanks for reaching out to TRIANGL Support. We’re happy to help. I understand you'd like to cancel a return you created for an exchange. Currently, we don't have specific information about canceling such returns or the cancellation process. I'll pass this over to our team so they can help you directly — they’ll join shortly.
  3. CUSTOMER2026-03-26 14:19:17· chat/gorgias_chat
    Thank you!
  4. CUSTOMER2026-03-26 14:19:22· chat/gorgias_chat
    Order #2294718NA
  5. AGENT2026-03-26 14:19:25· chat/helpdesk
    Hello Brook x
  6. AGENT2026-03-26 14:19:35· chat/helpdesk
    This is Michelle, and I'll be assisting you from here.
  7. AGENT2026-03-26 14:20:29· chat/helpdesk
    Let me forward your cancellation request to our Returns.
  8. AGENT2026-03-26 14:21:03· chat/helpdesk
    I see that they've also received your email on this, so I went ahead and sent them a heads up for their response.
  9. CUSTOMER2026-03-26 14:21:18· chat/gorgias_chat
    Thanks!
  10. AGENT2026-03-26 14:21:23· chat/helpdesk
    Kindly confirm the size you prefer for exchange.
  11. AGENT2026-03-26 14:21:30· chat/helpdesk
    I'll mention it to them for their ready reference.
  12. CUSTOMER2026-03-26 14:22:02· chat/gorgias_chat
    I'd rather not exchange it for a different bathing suit anymore. I just need the same bathing suit in a different size.
  13. AGENT2026-03-26 14:22:35· chat/helpdesk
    Noted on that. What size do you prefer for the MAIA MENDE?
  14. CUSTOMER2026-03-26 14:23:02· chat/gorgias_chat
    Top: S++, Bottoms- normal size medium
  15. AGENT2026-03-26 14:23:29· chat/helpdesk
    Got that, Brook
  16. AGENT2026-03-26 14:23:48· chat/helpdesk
    Kindly expect to hear from our Returns via email within the next couple of hours.
  17. AGENT2026-03-26 14:23:53· chat/helpdesk
    They will respond to your email x
  18. CUSTOMER2026-03-26 14:24:27· chat/gorgias_chat
    Actually just an S+ for the top. Sorry for the change!
  19. AGENT2026-03-26 14:25:09· chat/helpdesk
    Oh, alrighty. Let me edit it to S+ top.
  20. AGENT2026-03-26 14:25:17· chat/helpdesk
    S+ top and M Normal bottoms.
  21. CUSTOMER2026-03-26 14:25:29· chat/gorgias_chat
    Correct, thank you SO much!
  22. AGENT2026-03-26 14:25:38· chat/helpdesk
    You're most welcome!
  23. AGENT2026-03-26 14:25:46· chat/helpdesk
    Is there anything else I can be of help?
  24. CUSTOMER2026-03-26 14:25:56· chat/gorgias_chat
    That's all.
  25. AGENT2026-03-26 14:26:26· chat/helpdesk
    Okie dokie
  26. AGENT2026-03-26 14:26:37· chat/helpdesk
    If there's anything else you need help with, feel free to hop onto chat any time.
  27. AGENT2026-03-26 14:26:41· chat/helpdesk
    Have a lovely Thursday xx
  28. AGENT2026-03-26 14:26:58· chat/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/213713795
  29. CUSTOMER2026-03-26 14:27:02· chat/gorgias_chat
    Thanks!\
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