Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help.
We accept returns within 14 days of receiving your order, as long as the items are in their original condition with the hygiene seal and return tag still attached. Refunds require returning the full set (both top and bottom), and will be issued to the original payment method for the item price only (shipping and taxes are non-refundable).
To start your return, please visit our Returns Portal to obtain a Return Authorization (RA) number:
[https://triangl.com/a/returns](https://triangl.com/a/returns)
Once your return is approved, the correct return address will be sent to you via email for security reasons.
Feel free to reach out if you need any more help!
Replies are sent through Open Doors, so they stay on the customer record.