31,243 tickets1-100

Exchange

Unknown · virginia.oursler@icloud.com · Gorgias #218169764

closed
Opened
24 Apr 2026, 01:46
Closed
3 May 2026, 11:59
Assignee
Reena - Returns Team
returnsreturns_clarificationreturns_snooze_48hrstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-24 01:46:13· email/email
    Hi! I'd like to exchange the 2 M bottoms I ordered for size S. Thanks!
  2. AGENT2026-04-24 11:50:51· email/helpdesk
    Dear Virginia, Thank you for getting in touch - we love hearing from you and value your feedback. Before we continue with your request, can you please share the below details: 1. Order Number (if not available, full name, email or shipping address used to complete the order) 2. Style Name / Sizes you are returning 3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns) We will provide you with the return instructions once your request is confirmed. Kindest, Kyla
  3. AGENT2026-05-01 11:57:44· email/helpdesk
    Hi Virginia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange request and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Reena
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