31,243 tickets1-100

Fwd: Your request # 5BA21D2903012: Pending Approval

Zvjezdana Dogic Kozina Ā· zdjogic@gmail.com Ā· Gorgias #218664606

closed
Opened
27 Apr 2026, 18:41
Closed
28 Apr 2026, 03:51
Assignee
Pearl - Returns Team
Order
2318247
returnsreturns_approvedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-27 18:41:13Ā· email/email
    Dear Sir or Madam, Please confirm that I ship return to the same address it was shipped to me. Can you please send it to me because it is not clearly visable on the package.
  2. AGENT2026-04-28 03:50:35Ā· email/helpdesk
    Dear Zvjezdana, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MAIA - ELVI Red Star Scoop Bikini Set: Top / S - Bottom / L Normal MAIA - DORE Pink Scoop Bikini Set: Top / S - Bottom / L Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 5BA21D2903012 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Men-2b Karel Doormanstraat 14 3262 PD Oud-Beijerland The Netherlands āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl
  3. AGENT2026-04-28 03:51:07Ā· email/helpdeskINTERNAL
    #2318247NA / 5BA21D2903012
  4. AGENT2026-05-01 12:34:16Ā· email/helpdeskINTERNAL
    FOR PROCESSING - 2318247NA / 5BA21D2903012 #2318247NA N/A Zvjezdana Dogic Kozina MAIELVTOPS 1 6467606235 No Return code 893 5/1/2026 #2318247NA N/A Zvjezdana Dogic Kozina MAIELVABOTL 1 6467606235 No Return code 894 5/1/2026 #2318247NA N/A Zvjezdana Dogic Kozina MAIDORTOPS 1 6467606235 No Return code 895 5/1/2026 #2318247NA N/A Zvjezdana Dogic Kozina MAIDORABOTL 1 6467606235 No Return code 896 5/1/2026
Replies are sent through Open Doors, so they stay on the customer record.