30,691 tickets1-100

New customer message on April 4, 2026 at 9:45 pm

Melissa Teetor · mel31013@gmail.com · Gorgias #215173896

closed
Opened
4 Apr 2026, 13:45
Closed
4 Apr 2026, 20:13
Assignee
Jetz - Returns Team
Order
2306183
retreturnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-04 13:45:55· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: returns-and-exchanges Firstname: Melissa Lastname: Teetor Email: mel31013@gmail.com Phone: 13144564278 Ordernumber: 2295812NA Body:  Hello, I've tried to contact the returns team multiple times to get the return shipping information for my order #2295812NA and exchange request number #37469F2880590 with no reply. They had me place a new order #2306183NA and then told me to send them the order number before they would send me the return shipping information. I did that on the 1st and still haven't gotten any emails back. Can someone on the customer service team please return my emails and get back to me about this? Melissa Teetor ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-04-04 20:13:33· email/helpdeskINTERNAL
    RT: https://triangl.gorgias.com/app/ticket/214296959
Replies are sent through Open Doors, so they stay on the customer record.