You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Tamik
Lastname:
Usefyan
Email:
tamikusefyand@gmail.com
Phone:
7737910657
Ordernumber:
2308713NA
Body:
My order hasn't even been shipped… what's the point of
doing express if it takes longer than 3 days to even pack and
ship the items ?
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CUSTOMER2026-04-08 21:34:32· email/email
Hi
Order number : 2308713NA
I placed this order on April 5th with Express shipping and today is the 8th
and it still hasn't left your warehouse. What's the point of express if it
takes that long to even get shipped??
AGENT2026-04-09 02:35:32· email/helpdesk
Dear Tamik,
Thank you for your recent order with Triangl!
I understand you wish to check on the status of your order. I'd be glad to help! Upon checking, our record shows that your order has been endorsed to our shipper for dispatch already. We are just waiting for the tracking report to come in but rest assured that as soon as it is available, you will get a separate email for your tracking details. Just be sure to check your spam/junk folders as to not miss it out.
Processing takes 1–2 business days, and shipping typically takes 2-3 business days after that.
We currently do not offer an express shipping option. The $20 paid was for standard shipping of your order.
We appreciate your patience.
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Bernadette
Replies are sent through Open Doors, so they stay on the customer record.