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New customer message on April 6, 2026 at 11:01 pm

Keri Stenclik · keri.marie.wright@gmail.com · Gorgias #215373228

closed
Opened
6 Apr 2026, 15:01
Closed
6 Apr 2026, 16:37
Assignee
Anna - Orders
or_missing itemorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-06 15:01:29· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: orders-and-shipping Firstname: Keri Lastname: Stenclik Email: keri.marie.wright@gmail.com Phone: 2032478139 Ordernumber: 2302910NA Body: Hi, I received my package & it contained the top & a neoprene bag but it did not have the cheeky bottoms ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-04-06 16:37:54· email/helpdesk
    Dear Keri, Thank you for bringing this to our attention, and we’re sorry to hear about this issue. We recommend first checking inside the matching bag that came with your order, as well as the FedEx bag, since items can sometimes be tucked away in either of these. If you’re still unable to locate the missing items, could you please send us a photo of everything you received in the package, including the stickers, tags, and the shipping label on the box? Also, kindly let us know if the parcel appears to have been tampered with in any way. Kindest, Anna
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