31,243 tickets1-100

Order #2297755NA

Martina Garletti · martina.garletti@outlook.com · Gorgias #216595709

closed
Opened
14 Apr 2026, 10:50
Closed
14 Apr 2026, 10:51
Assignee
Lynn - Returns Team
returnsreturns_approvedtrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-14 10:50:27· email/helpdesk
    Hi Martina, Thank you for reaching out to us. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon review, we see that your order was delivered on [March 27, 2026], and your request was sent on [April 13, 2026], which is outside of this timeframe. However, we’d love to assist you and are happy to make an exception in this case. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - ROQUE Neoprene Crop Bikini Set: L / L / Cheekiest MIMA - SALA Blue Crop Bikini Set: L / L / Cheekiest (Send the 2 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: EB6DD02891902 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Men-2b Karel Doormanstraat 14 3262 PD Oud-Beijerland The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  2. AGENT2026-04-14 10:50:59· email/helpdeskINTERNAL
    #2297755NA / EB6DD02891902 - RF Approved 17 Days from DOD
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