Re: ORDER #2291222NA

Dear Ashley, We have received your Exchange Request #D2CBC02887042. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon review, we see that your order was delivered on March 20, 2026, and your request was sent on April 06, 2026, which is outside of this timeframe. However, we’d love to assist you and are happy to make an exception in this case. You can also find more details on our Returns Policy here: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions We are eager to assist but unfortunately, the MICA - JOLY Terry Towelling Crop Bikini Set - Top / XS and Bottom XXS / Normal you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-14 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2291222NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Geelah

EXCHANGE #2291222NA D2CBC02887042 / AOOS / 17 days

Hi Ashley, Thank you for getting back to us and sharing your new Order #2310232NA. Your return for Order #2291222NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - JOLY Terry Towelling Crop Bikini Set - XXS / XS Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: D2CBC02887042 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kim xx

RF & REP / #2291222NA / D2CBC02887042 NEW ORDER: 2310232NA

Hi Ashley, Thank you for sending the proof of postage! We’ll be happy to process your request as soon as the items arrive at our warehouse or once the tracking information shows the package as delivered. In the meantime, feel free to reach out anytime if you’d like an update, or check back with us once the tracking status confirms delivery. We’re always here to help! Kindest, Kiara xx

2291222NA / D2CBC02887042 ON HOLD / SD 4/08/26 TN: 9400150899561367319428

4/16/2026 #2291222NA D2CBC02887042 ASHLEY LLOYD NMICJOLTOPXXS 1 USPS9400150899561367319428 325492 4/17/2026 4/16/2026 #2291222NA D2CBC02887042 ASHLEY LLOYD NMICJOLABOTXS 1 USPS9400150899561367319428 325493 4/17/2026