Re: Order #2294016NA

Dear Kira, Wwe have received your Exchange Request #21FBA72886201. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-14 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2294016NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy

PENDING APPROVAL 2294016NA / 21FBA72886201 AOOS NMAIALIBBOTXS 28

Dear Kira, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding order #2294016NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Reena

Hi Kira, Thank you for getting back to us! Upon checking, the previous code has already expired. Here’s your updated unique free shipping code: EXCHANGE-TRIANGL-15 This code is valid for one order only, and please be sure to use it within the next 48 hours. Once you've placed your new order, kindly email us your new order number, and we’ll promptly send you the return instructions. Please note that we do not provide return labels, and the cost of returning items to Triangl is not covered or reimbursed by us. However, you’re welcome to use any postal service or carrier of your choice for the return. We look forward to hearing from you soon! Kindest, Joan xx

Hi Kira, Thanks for your message! Just to confirm—were you able to place a new order, or will you be returning the full set for a refund instead? Once we have this confirmed, we’ll provide you with the correct return address and let you know what to include in your package 😊 Kindest, Kim xx

Pending Approval 2294016NA / 21FBA72886201

Hi Kira, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA Set: S / S Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 21FBA72886201 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan

RF #2294016NA / 21FBA72886201

Dear Kira, Thank you for sending the proof of postage! We’ll be happy to process your request as soon as the items arrive at our warehouse or once the tracking information shows the package as delivered. In the meantime, feel free to reach out anytime if you’d like an update, or check back with us once the tracking status confirms delivery. We’re always here to help! Kindest, Kiara xx

RF #2294016NA / 21FBA72886201 ONHOLD / SD 4/22/26 TN: 870964108372

4/24/2026 #2294016NA N/A KIRA SIEBRECHT NMAIALITOPS 1 FEDEX870964108372 327535 4/27/2026 4/24/2026 #2294016NA N/A KIRA SIEBRECHT NMAIALICBOTS 1 FEDEX870964108372 327536 4/27/2026