30,691 tickets1-100

Re: Order #2310482NA confirmed

Imma Hurley ¡ immahurley3@gmail.com ¡ Gorgias #217047908

closed
Opened
16 Apr 2026, 20:19
Closed
23 Apr 2026, 06:55
Assignee
Pearl - Returns Team
returnsreturns_approvedreturns_clarificationreturns_fp on-holdreturns_follow-uptrianglchannel-email

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  1. CUSTOMER2026-04-16 20:19:01¡ email/email
    Hi there, I am looking to initiate a return for the above order. I will need a Return Authorisation Number .to add to my return slip. I will be returning both sets of bikinis. (2 bottoms, 2 tops) Thank you, Imma
  2. AGENT2026-04-18 10:28:01¡ email/helpdesk
    Hi Imma, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Reena
  3. AGENT2026-04-18 10:28:04¡ email/helpdeskINTERNAL
    2310482NA DOD 4/13/26 (TN 519782159750)
  4. CUSTOMER2026-04-20 10:29:26¡ email/email
    Hi Reena, I'd prefer a refund thank you.
  5. AGENT2026-04-21 04:02:55¡ email/helpdesk
    Dear Imma, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: POPPY - BLUE Top M / Bottom M Cheeky DARA - TORE Top M / Bottom M Cheeky (Send the full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2297392NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Men-2b Karel Doormanstraat 14 3262 PD Oud-Beijerland The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kyla
  6. AGENT2026-04-21 04:03:01¡ email/helpdeskINTERNAL
    #2310482NA 2297392NARF
  7. CUSTOMER2026-04-22 16:02:35¡ email/email
    Hi Kyla, Please find attached copy of receipt confirming postage of re try need items. Many thanks. Imma
  8. AGENT2026-04-23 06:54:59¡ email/helpdesk
    Dear Imma, Thank you for sending your postage receipt. We will process your request once we receive it in our warehouse. Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered. Kindest, Pearl
  9. AGENT2026-04-23 06:55:44¡ email/helpdeskINTERNAL
    #2310482NA 2297392NARF ON HOLD / TN: 29140207378746 SD: 4/22/2026
  10. AGENT2026-04-30 14:14:21¡ email/helpdeskINTERNAL
    FOR PROCESSING #2310482NA 2297392NARF #2310482NA #2297392NARF Imma Hurley POPBLU3TOPM 1 3SIME0002146231 879 4/30/2026 #2310482NA #2297392NARF Imma Hurley STABLU3BBOTM 1 3SIME0002146231 880 4/30/2026 #2310482NA #2297392NARF Imma Hurley SIDTOR3ABOTM 1 3SIME0002146231 881 4/30/2026 #2310482NA #2297392NARF Imma Hurley DARTOR3TOPM 1 3SIME0002146231 882 4/30/2026
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