30,691 tickets1-100

Re: Order #2321961NA

Reese Atherholt ¡ rea4338@gmail.com ¡ Gorgias #219122901

closed
Opened
30 Apr 2026, 12:05
Closed
30 Apr 2026, 14:51
Assignee
Pearl - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-30 12:05:21¡ email/helpdesk
    Dear Reese, Thank you for getting in touch, we have received your Exchange Request #5AEFC22904857. We are eager to assist but unfortunately, the style you have selected–ESTE - TURQUOISE Neoprene Scoop Crop Bikini - Top S+ is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-17 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2321961NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn
  2. AGENT2026-04-30 12:05:38¡ email/helpdeskINTERNAL
    #2321961NA 5AEFC22904857 / AOOS: ESTTUR2TOPSP 6
  3. CUSTOMER2026-04-30 13:11:00¡ email/email
    Here is the new order number. YLHIILPRF
  4. CUSTOMER2026-04-30 14:16:36¡ email/email
    #2324701NA
  5. AGENT2026-04-30 14:27:38¡ email/helpdesk
    Hi Reese, Thank you for getting back to us and sharing your new Order #2324701NA. Your return for Order #2321961NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ESTE - TURQUOISE Neoprene Scoop Crop Bikini Set: S / S / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 5AEFC22904857 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  6. AGENT2026-04-30 14:27:57¡ email/helpdeskINTERNAL
    RF & REPURCHASE #2321961NA 5AEFC22904857 NEW ORDER: 2324701NA
  7. AGENT2026-05-07 14:37:11¡ email/helpdeskINTERNAL
    5/6/2026 #2321961NA 5AEFC22904857 REESE ATHERHOLT SIDTUR2ABOTS 1 USPS9534615195576122036664 330351 5/7/2026 5/6/2026 #2321961NA 5AEFC22904857 REESE ATHERHOLT ESTTUR2TOPS 1 USPS9534615195576122036664 330352 5/7/2026
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