Hi,
I still have not received my refund for RETURN # *BA66952867003*
It has been over 10 business days -- please advise.
AGENT2026-04-12 09:20:09· email/helpdesk
Dear Tania,
Thank you for reaching out to us.
We sincerely apologize for any inconvenience caused by the delay in processing your refund.
We're pleased to inform you that your refund has been processed, and the credit was applied to your original payment method. For reference, here's your Refund ID: 22451730
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful weekend.
Kindest,
Elaine xx
AGENT2026-04-12 09:20:33· email/helpdeskINTERNAL
FP 2273703NA / BA66952867003
CUSTOMER2026-04-13 02:14:36· email/email
Hi Elaine,
Thank you for your prompt response, I have received the refund now!
AGENT2026-04-13 21:36:18· email/helpdesk
Hi Tania,
You're welcome and thank you as well! :)
Feel free to e-mail us back if you have any concerns, we're happy to help!
Kindest,
Jetz
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