30,691 tickets1-100

Re: TRIANGL ORDER #2298198NA

Lisa Joly Ā· lisajoly16@gmail.com Ā· Gorgias #217285266

closed
Opened
18 Apr 2026, 12:56
Closed
20 Apr 2026, 04:32
Assignee
Pearl - Returns Team
returnsreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-18 12:56:30Ā· email/helpdesk
    Dear Lisa, We are reaching out regarding your Refund request for order #2298198NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Crystel
  2. AGENT2026-04-18 12:57:03Ā· email/helpdeskINTERNAL
    CLARIFICATION - #2298198NA /0D87C02882579 / MISSING CELPIN3BOTM 4/16/2026 2298198NA NA KELLE WEBB NVINBLATOPS 1 R437579002150783 34435 4/16/2026 4/16/2026 2298198NA NA KELLE WEBB NVINBLABOTS 1 R437579002150783 34436 4/16/2026
  3. CUSTOMER2026-04-18 12:58:39Ā· email/email
    Hi , I think your wharehouse team might be confused because i ended up keeping the items and not retuning the items. LJ
  4. AGENT2026-04-20 04:31:54Ā· email/helpdesk
    Dear Lisa, Thanks for letting us know, and weā€™re really sorry for the confusion. It looks like the previous email was intended for a different customer. Please disregard it, your order has not been marked as returned on our end. We appreciate your understanding, and if thereā€™s anything else you need, feel free to let us know. Kindest, Pearl
  5. AGENT2026-04-20 04:32:55Ā· email/helpdeskINTERNAL
    #2298198NA / 0D87C02882579 / Archived - canceled
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