This exchange was supposedly shipped out on 4/7/26 and still haven't received a tracking number? What is happening?
AGENT2026-04-13 05:41:10· email/helpdesk
Dear Sandra,
Thank you for reaching out to us.
This is Katrina from TRIANGL's Orders Team and I will be assisting you.
We're pleased to inform you that your order #2309242NA has been shipped. Please find your tracking details below:
Order Number: #2309242NA
Tracking Number: 519782142504
Courier: FedEx
Tracking URL: https://www.fedex.com/fedextrack/?trknbr=519782142504
Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included.
If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Kindest,
Katrina x
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